Shipments Policy

Delivery times are estimates given to us by the courier. Please use the tracking service provided for accurate delivery dates. Although we can't guarantee exact delivery times and dates (due to varying tax, customs and border screening processes worldwide) we are always happy to hear customer feedback on the performance of the delivery companies we use.  

Ownership of all Products remains with us until full payment of all amounts due to us has been received from you.The risk of loss or damage to Products passes to you upon delivery. You will be responsible for the safe custody and insurance of all Products in your possession.

You must notify us promptly and in any event within 48 hours of receipt of any Products if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim.